DMCA Policy & Notice Procedure

About this service

The Book Care is an automated anti-piracy enforcement platform operated on behalf of book publishers and authors. We discover websites hosting unauthorised copies of works in our clients' protected catalogues, record evidence for each instance (the URL, and — where a capture could be taken — a timestamped page capture and its SHA-256 hash), classify it with AI text analysis, and check the capture with an AI vision model when one exists. A DMCA takedown notice is dispatched to the responsible party only after a named human has reviewed the evidence and attested to the notice under penalty of perjury.

Notices we dispatch

Each notice is generated for one site and one work, and lists the specific infringing URLs found there. A follow-up escalation to the site's hosting provider may consolidate up to ten attested URLs for the same work into a single notice. Notices comply with the requirements of 17 U.S.C. § 512(c)(3) and include:

• Identification of the copyrighted work (title and author)
• The infringing URL or URLs
• The detection timestamp, the detection confidence score, and the SHA-256 hash of the evidence
• A statement of what was captured for each URL at detection time
• A good-faith statement that the use is unauthorised
• A declaration of accuracy under penalty of perjury
• The email address of our designated agent as the point of contact
• An electronic signature in the name of the person who attested to the notice, on behalf of the copyright owner

Recipients

Notices are emailed to the abuse contact of the responsible party, resolved in this order:

1. The takedown channel the platform itself publishes, where the host is a major platform with a documented copyright process
2. An abuse contact already confirmed for the site by the rights holder or by a previous notice
3. The contact published on the site's own /dmca, /legal, or /abuse page
4. The abuse contact in the domain's WHOIS record
5. The abuse contact in the domain's RDAP record

Where a platform accepts complaints only through its own web form, the form is pre-filled for the rights holder to review and submit.

Counter-notice procedure

If you believe a notice was issued in error, you may submit a counter-notice under 17 U.S.C. § 512(g)(3). Send it to protection@thebookcare.com with:

• Your physical or electronic signature
• The URL of the material removed and its prior location
• A statement under penalty of perjury that the removal was the result of mistake or misidentification
• Your name, address, and telephone number
• Consent to the jurisdiction of the federal district court where you reside (or where the service provider is located)

Replies, including disputes and counter-notices, sent to that address are recorded against the notice and shown to the rights holder. A dispute or counter-notice also places the notice, and every other notice for the same book on the same site, on hold: no automated retry, escalation or further notice runs for it. The hold is lifted only when the rights holder reviews the dispute and re-swears the notice under penalty of perjury.

Designated agent for service

Escalation and repeat infringement

A site on which the material remains available after a valid notice is escalated in two steps. First, a fresh notice covering the still-live URLs goes to the site's hosting provider, identified from the site's IP address and network registration records. Second, where the material remains available, a search-engine de-indexing request is prepared: a Google removal request for the rights holder to file (Google offers no automated channel), and a Bing content-removal request submitted where configured. Every escalation requires the same perjury attestation as the original notice. We track repeat infringement across the sites we monitor.

Anti-abuse safeguards

• Every match is classified by AI text analysis; when a page capture exists it is also checked by an AI vision model. Matches scoring between 0.80 and 0.95 are held for human review instead of being dispatched.
• No notice or escalation is sent without a named human attesting to its exact wording under penalty of perjury. The attested wording and the sent wording are hash-matched, and the check fails closed.
• Known-legitimate retailers, libraries, review sites, and author pages are on an allowlist. A notice against an allowlisted domain is refused at dispatch, and the check fails closed if the list cannot be read.
• A capture that has been examined and found not to show the reported content (an error page, a blank frame) is marked and cannot be cited in a new notice.
• A hard bounce marks the notice undelivered and triggers a fresh contact lookup rather than a resend to the same address. A spam complaint flags the site for human review.
• Replies to a notice, including disputes and counter-notices, are recorded against it and shown to the rights holder. A dispute or counter-notice puts the notice on hold, stopping every automated retry and escalation for that book on that site until the rights holder reviews it and re-swears the notice under penalty of perjury.