Privacy Policy

We collect only what the service needs to work: your account email and authentication credentials; the metadata of the books you register (title, author, ISBN, publication details); the piracy evidence our scanners gather (URLs, screenshots, page captures of infringing sites); and the DMCA notices and responses handled on your behalf.

Payment details are handled by our payment processor and never touch our servers. We do not collect the contents of your manuscripts.

Your data is used for one purpose: finding pirated copies of your registered books and getting them taken down. Book metadata drives the scans; evidence supports the takedown notices; your email receives reports and alerts.

When we dispatch a DMCA notice as your authorized agent, the notice carries our company contact details, not yours — acting as a privacy proxy so your personal address is never exposed to the operators of pirate sites.

When a takedown notice is submitted to certain recipients — notably Google — the recipient may forward it to the public Lumen Database of takedown requests. Those published notices identify the copyrighted work and the notices sent on its behalf. This is standard practice across the industry and outside our control; we mention it because we believe you should know where your notices can end up.

We use a small set of infrastructure providers to run the service: cloud hosting and task queues (Google Cloud), database and authentication (Supabase), AI analysis of suspected piracy pages (Anthropic), transactional email and DMCA dispatch (Postmark), and payments (Stripe). Each receives only the data required for its function.

All data is transmitted exclusively over encrypted HTTPS (TLS) connections — the website, The Book Care mobile app, and our APIs do not accept unencrypted traffic.

We do not sell your data. We do not share it with advertisers. Ever.

You can request a copy of the data we hold about you, correct it, or ask for your account and its data to be deleted by emailing support@thebookcare.com or protection@thebookcare.com. We respond to verified requests within 30 days. Evidence already embedded in dispatched legal notices may be retained where required for legal defence of those notices.

To delete your account and its data, follow the steps on the account deletion page.